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We believe that charging your car should be simple. Charge4Go's expert customer support is here to make your electric charging journey as smooth as possible.
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Frequently asked questions

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How do I see the cost of my charging session?

You can find your charging under charging history. There you can filter by date and download your receipt as a PDF.

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Can the price per kWh be changed?

Charge4Go's prices are variable and follow the fluctuations of the market. You can always see the price charged per kWh before starting the charging session in the app

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How do I edit my profile?

Go to "Profile" and press the field with your name, to make it expand. Press the "Edit profile" button, and don't forget to save!

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How do I register an account?

You can easily and safely create your account by with BankID. Alternatively, you can register with your e-mail address and create a password. You find the “Sign up” button underneath the “log in” button in the app. Your e-mail will be your username when logging in.

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Is it possible to add stops in the route planner?

This is not possible at the moment. Our development team is working on implementing this feature in a future release.

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Is it possible to export the planned route?

This is not possible at the moment. Our development team is working on implementing this feature in a future release.